Support

Here to help every step of the way!

Enquire

One-to-one support from the start! You’ll start with one of our expert Activity Tour Consultants who will take the time to understand your requirements before sending you a quote and helping you launch the trip to your group and parents.

Plan

Once you’ve booked, your Tour Consultant will hand over to an experienced Tour Co-ordinator who will work closely with you to plan every detail of your activity holiday. They’ll be your dedicated point of contact right up until you return from your trip.

Travel

Once on tour, our support extends to ‘round the clock’, as you benefit from our 24-hour on-tour emergency contact system should you need us. Plus, our team of Venture Abroad representatives are on-site in many of our destinations.

Enquire

One-to-one support from the start! You’ll start with one of our expert Activity Tour Consultants who will take the time to understand your requirements before sending you a quote and helping you launch the trip to your group and parents.

Plan

Once you’ve booked, your Tour Consultant will hand over to an experienced Tour Co-ordinator who will work closely with you to plan every detail of your trip. They’ll be your dedicated point of contact right up until you return from your trip.

Travel

Once on tour, our support extends to ‘round the clock’, as you benefit from our 24-hour on-tour emergency contact system should you need us. Plus, our team of Venture Abroad representatives are on-site in many of our destinations.

Helping with the paperwork

Our overall commitment to your safety on tour is covered in our comprehensive handbooks. These are downloadable and will help you complete all the necessary paperwork. We can’t fill it in for you, but we want to provide you with everything we can to make the process quicker and easier. 

Helping you to launch ​

A vital part of running a trip is getting members to sign up. We’ve done the hard work for you by putting together a comprehensive Group Leader Launch Pack, saving you valuable time and helping to make the process of promoting the trip and getting group members to sign up as straightforward and stress-free as possible.

When launching your activity holiday, a member of the Venture Abroad team may be available to attend an information evening or meet with other key decision makers, should you wish.

Our Group Leader Launch Pack includes:

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Helping you find all your important documents

Have all your travel documents, itinerary, destination information, maps and more to hand on your mobile or tablet – all accessible without internet access. Have everything at your fingertips whilst you’re on the go.

You’ll be able to access:

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No data? No problem.

Simply download all of your documents before you go, then everything will be accessible offline whilst you’re on tour, leaving your data untouched.

Download Vamoos

Download Vamoos for free on Apple at the Apple Store or Android at Google Play.

Helping you every step of the way

It’s not just about the time on tour, our team are available to answer questions, offer advice and make your journey planning as smooth as possible. Top-quality support from enquiry to travel and beyond!

Looking for more reassurance?

Safety and Support

Your group’s safety is our priority and we never compromise on our high safety standards.

Find out more…

Financial Security

Your money is in safe hands thanks to our ABTOT bond, ATOL license, ABTA membership, and comprehensive insurance package.

Find out more…

Frequently Asked Questions

Still have questions? Take a look at the answers to some of our most frequently asked customer questions.

Take a look…

Your Sustainability Hub

We know it’s getting warmer out there, so we’re trying to leave one less footprint by balancing or outright reducing our carbon output. We don’t have all the answers, but this is our journey – so come and be a part of it!