Support
Here to help every step of the way!
Enquire
One-to-one support from the start! You’ll start with one of our expert Activity Tour Consultants who will take the time to understand your requirements before sending you a quote and helping you launch the trip to your group and parents.
Plan
Once you’ve booked, your Tour Consultant will hand over to an experienced Tour Co-ordinator who will work closely with you to plan every detail of your activity holiday. They’ll be your dedicated point of contact right up until you return from your trip.
Travel
Once on tour, our support extends to ‘round the clock’, as you benefit from our 24-hour on-tour emergency contact system should you need us. Plus, our team of Venture Abroad representatives are on-site in many of our destinations.
Enquire
One-to-one support from the start! You’ll start with one of our expert Activity Tour Consultants who will take the time to understand your requirements before sending you a quote and helping you launch the trip to your group and parents.
Plan
Once you’ve booked, your Tour Consultant will hand over to an experienced Tour Co-ordinator who will work closely with you to plan every detail of your trip. They’ll be your dedicated point of contact right up until you return from your trip.
Travel
Once on tour, our support extends to ‘round the clock’, as you benefit from our 24-hour on-tour emergency contact system should you need us. Plus, our team of Venture Abroad representatives are on-site in many of our destinations.
Helping with the paperwork
Our overall commitment to your safety on tour is covered in our comprehensive handbooks. These are downloadable and will help you complete all the necessary paperwork. We can’t fill it in for you, but we want to provide you with everything we can to make the process quicker and easier.
Helping you to launch
A vital part of running a trip is getting members to sign up. We’ve done the hard work for you by putting together a comprehensive Group Leader Launch Pack, saving you valuable time and helping to make the process of promoting the trip and getting group members to sign up as straightforward and stress-free as possible.
When launching your activity holiday, a member of the Venture Abroad team may be available to attend an information evening or meet with other key decision makers, should you wish.
Our Group Leader Launch Pack includes:
- Guide to ‘Getting your trip off the ground’
- Launch letter/email template to send to parents
- A helpful guide to promoting your trip on social media
- Poster template to promote the trip
- PowerPoint template to use at an information evening
- Guide to ‘Safety and risk management on tour’
- Top tips for fundraising

Helping you find all your important documents
Have all your travel documents, itinerary, destination information, maps and more to hand on your mobile or tablet – all accessible without internet access. Have everything at your fingertips whilst you’re on the go.
You’ll be able to access:
- Your itinerary
- Emergency numbers
- Passenger list
- Safety documents
- Insurance information
- Maps of your destination, pinpointing your key locations
- Weather forecast

No data? No problem.
Simply download all of your documents before you go, then everything will be accessible offline whilst you’re on tour, leaving your data untouched.
Helping you every step of the way
It’s not just about the time on tour, our team are available to answer questions, offer advice and make your journey planning as smooth as possible. Top-quality support from enquiry to travel and beyond!
Looking for more reassurance?
Safety and Support
Your group’s safety is our priority and we never compromise on our high safety standards.
Financial Security
Your money is in safe hands thanks to our ABTOT bond, ATOL license, ABTA membership, and comprehensive insurance package.
Frequently Asked Questions
Still have questions? Take a look at the answers to some of our most frequently asked customer questions.
Your Sustainability Hub
We know it’s getting warmer out there, so we’re trying to leave one less footprint by balancing or outright reducing our carbon output. We don’t have all the answers, but this is our journey – so come and be a part of it!