Helping to keep your money secure
For your peace of mind, we are ABTOT bonded, ATOL licensed and hold ABTA membership, so you can feel secure knowing that your money is financially protected.
As well as our experience, we have working knowledge of the Package Travel Regulations which protects our groups when booking multiple tour inclusions with us. We also regularly monitor the foreign exchange market and FCDO guidance to be abreast of changes in government travel advisories and worldwide issues, so that we can act promptly and keep your group both safe and financially secure.
Being an ABTA member ensures that in the unlikely event of a tour operator failure, your money is financially protected and can be recouped. If on tour, assistance will be available to ensure the tour can be completed and you are returned home.
Key benefits of ABTA:
- Training on Travel Law, Crisis Management and Complaints Handling
- Destination updates
- Crisis Management support and assistance
- Industry lobbying
- Legal advice
- Independent complaint resolution/arbitration service
Rayburn Tours is an ABTA member, membership number V025X.
For more information visit www.abta.com.
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Venture Abroad member no. 5508 and in the event of their insolvency, protection is provided for:
– Non-flight packages
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Venture Abroad.
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/uksi/2018/634/contents/made
You can find out more about ABTOT here: https://www.abtot.com/
ATOL is a legal requirement and, when booking a flight tour, ATOL membership ensures that in the unlikely event of a tour operator failure, your money is financially protected and can be recouped. If on tour, assistance will be available to ensure the tour can be completed and you are returned home.
All flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay, you will be supplied with an ATOL certificate. Please ask for it and check to ensure that everything you’ve booked (flights, hotels and other services) is listed on it.
Rayburn Tours hold an Air Travel Organisers License granted by the Civil Aviation Authority, membership number ATOL 3475.
For more information visit www.atol.org.uk.
Still have questions?
Our team are available to offer any advice and answer any further questions you may have about your group’s financial protection when booking with Venture Abroad. Simply get in touch with your Tour Consultant or Co-ordinator who will be happy to help.
Safety is our top priority!
Your group’s safety is our priority, and we never compromise on our high safety standards.