Venture Abroad | Rayburn House | 37 Brunel Parkway | Pride Park | Derby | DE24 8HR | Tel: 01332 342 050
tours@ventureabroad.co.uk
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Post Airline Disruption Advice & FAQs

Since the eruption of Eyjafallajökull in Iceland in April 2010, and the closure of UK airspace, a number of our groups have enquired about the procedures we have in place if a similar situation occurs in the future and affects our tours.

Be assured that we are experienced in dealing with such issues; we successfully and efficiently repatriated 290 passengers when Eyjafallajökull caused UK air space to be closed in 2010.

The eruption in Iceland itself continues to be fully investigated and monitored by scientists and local authorities, including the Meteorological Institution and the Icelandic Civil Aviation Administration. Current reports show that it poses no imminent threat and flights are operating as normal.

It is our priority to work closely with all the latest information and guidance provided by the Foreign and Commonwealth Office*, ABTA and the Civil Aviation Authority.

* The Foreign and Commonwealth Office has stated that there are no travel restrictions in place in Iceland. Please refer to the following website for additional information

On the back of feedback from customers, we have created a list of frequently asked questions, as posed to us by our clients. Whilst some of the questions are specifically in relation to our tours to Iceland, the answers are still applicable to all tour destinations, particularly those regarding our cancellation policies.

We hope that the answers below offer you reassurance that, whichever destination you travel to, we have a robust safety management system in place to deal with such events.

If you do not find the answer to your question below, please do not hesitate to contact us.

Your Tour Coordinator
01332 342 050
tours@ventureabroad.co.uk

OR

Kelly Wigley, Customer Relations Manager
01332 342 050
kelly.wigley@ventureabroad.co.uk

 

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